We strive to provide high-quality digital download products to our customers. However, we understand that there may be instances where you need to return or refund a product. Here are our guidelines for returns and refunds of digital download products:

Returns

As digital download products cannot be physically returned, we do not accept returns for any reason other than the following:

• The product you received is defective, damaged, or corrupted.
• The product you received is not the product you ordered.

If you believe that you have received a defective, damaged, or corrupted product, please contact us immediately so we can provide a replacement or refund.

Refunds

We offer refunds for digital download products if one of the following conditions is met:

• The product you received is defective, damaged, or corrupted.
• The product you received is not the product you ordered.
• You have not downloaded or accessed the product within 7 days of purchase.

If you meet any of these conditions and wish to request a refund, please contact us with your order number and a brief explanation of the reason for your refund request. Refunds will be issued to the original payment method used for the purchase within 5-7 business days.

Please note that we reserve the right to refuse any returns or refunds that do not meet the above criteria or are otherwise deemed ineligible.

Thank you for choosing Creative Girl Printables digital download products, and we hope you enjoy them!